Privacy Policy for Credend B2B Debt Recovery Platform

Effective Date: 1/04/2024

Welcome to Credend B2B Debt Recovery Platform ("Credend", "we", "us", or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.

1. Information We Collect:

a. Personal Information: When you register on our platform or interact with our services, we may collect personal information such as your name, email address, phone number, company details, and billing information.

b. Payment Information: If you make payments through our platform, we may collect payment card information, billing address, and other relevant details necessary for processing payments.

c. Usage Information: We collect information about how you interact with our platform, including your IP address, device information, browser type, pages visited, and the duration of your visit.

d. Communication Data: We may collect information you provide when you communicate with us through email, chat, or other channels.

2. Use of Information:

a. To Provide Services: We use your information to provide and improve our services, including debt recovery solutions, customer support, and personalized user experience.

b. Payment Processing: We use payment information to process transactions and facilitate payments for services rendered.

c. Communication: We may use your contact information to communicate with you about our services, updates, promotions, and important notices.

d. Analytics: We analyze usage data to understand how users interact with our platform, identify trends, and improve our services.

3. Data Sharing and Disclosure:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, or delivering services on our behalf.

b. Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as court orders, subpoenas, or regulatory authorities.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

4. Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights:

a. Access and Control: You have the right to access, update, or delete your personal information. You can manage your account settings or contact us for assistance.

b. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in the email or by contacting us directly.

6. Children's Privacy:

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

8. Contact Us:

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at 9990670288

By using our platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.